Privacy Policy

Last Updated: April 23, 2026

Introduction

Umetdigro Media ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you place an order or contact us, we collect:

• Name and contact information (email address)
• Service selection and order details
• Measurement information for custom fitting
• Shipping and billing addresses
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Communicate about new products (with your consent)
• Prevent fraud and ensure security

Data Sharing

We do not sell your personal information. We share data only with:

• Payment processors for secure transaction handling
• Shipping partners for order delivery
• Service providers who assist in business operations (under strict confidentiality agreements)
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Withdraw consent at any time
• Data portability

Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through our cookie banner or browser settings. For detailed information, see our Cookies Policy.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order information is typically retained for 7 years for accounting and legal purposes.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. The "Last Updated" date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this privacy policy or to exercise your rights, contact us at:

Email: [email protected]
Address: 487 King Street West, Toronto, ON M5V 1K4, Canada